Ordering and Shipping
How do I place an order?
- Visit our official website: Go to cbdshopofindia.com.
- Browse products: Explore our wide range of CBD products.
- Need help? If you need clarity or clinical guidance, reach out to us—our AYUSH-approved doctors are here to assist you.
- Add to cart: Once you’ve chosen your product(s), click “Add to Cart.”
- Checkout: Enter your delivery address and select your preferred payment method.
- Order placed: Hurray! Your order is now placed.
- Processing & dispatch: We process orders within 8–16 hours and dispatch them to your address.
If you have any questions or need assistance at any step, feel free to contact us!
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, phone banking, Paytm, UPI apps like Google Pay, PhonePe, and major wallets. For a full list, visit our Payment Methods page.
How long does delivery take?
Typically, delivery takes 2-4 business days for metro cities and Tier 1-3 cities. Expedited shipping reduces this to 1-2 days. For remote locations, delivery may take longer. Track your order here.
What is your returns and replacements policy?
If you ordered the wrong product, you can request a return within 5 days from the date of delivery. The product must be unused, in original packaging, and with all tags attached.
For broken or damaged bottles, inform us immediately after receiving the product and provide photo or video evidence.
Opened or used bottles cannot be returned due to health and safety regulations.
Refunds are processed within 3–5 business days after the returned product is received and inspected1. Stay updated by checking our Returns & Shipping Policy.
Can I change my shipping address after placing an order?
You can change the shipping address within 12 hours by contacting Customer Support. After dispatch, changes are not possible.
Is my order packaged safe & discreetly?
Yes, we ensure all shipments are packed in generic cartons with no branding, ensuring privacy.
Do you offer international shipping?
Currently, we only ship within India. We are working on expanding our services internationally. Stay updated by checking our Shipping Policy.
Legal and Compliance
What are the things to know before buying CBD legally?
Before purchasing CBD, it is crucial to understand the legal requirements in your area, including the necessity of a valid prescription and age restrictions. Ensure that the products are Ayush-approved and lab-tested for quality and safety. Familiarize yourself with local regulations to avoid any legal issues, as the FDA emphasizes that misleading claims can lead to penalties and loss of credibility.
Are CBD products legal in India?
Yes, our products are legal and Ayush-approved. A valid prescription is required. More on this on our Legal Information page. Understanding the legal framework is one of the key things to know before buying CBD legally, as regulations can vary by region.
Do I need a prescription to buy CBD?
Yes, a prescription is mandatory as per Indian regulations. You can get one through our Consultation page. This requirement is an essential aspect of the things to know before buying CBD legally.
Can I travel with Vijaya, CBD products in India?
Traveling with CBD within India is allowed if you have a valid prescription. Check our Traveling with CBD guide for more details. Knowing the legal requirements is one of the critical things to know before buying CBD legally.
What are the age restrictions for buying CBD?
You must be 18 years or older to purchase CBD products from our store. Learn more about legal age requirements on our Age Restrictions page. This is an important point among the things to know before buying CBD legally.
How do you ensure product quality and safety?
We only sell products from reputable brands that meet Ayush standards. Each product is lab-tested for safety and efficacy. View our Quality Assurance page for details. Understanding product quality is one of the essential things to know before buying CBD legally.
Product Information: Hemp, CBD & Vijaya
What is CBD, and how is it different from Vijaya extract?
CBD (Cannabidiol) is a compound from cannabis plants, known for therapeutic benefits. Vijaya extract is another Ayurvedic preparation from the same plant. Learn more on our Blog.
What types of CBD products do you offer?
We offer a wide range, including CBD , Vijaya oils, tinctures, capsules, edibles, topicals, and beauty products. Explore our full Product Range.
Are your products Ayush-approved?
Yes, all our products are Ayush-approved and legally compliant. They require a valid prescription for purchase. Visit our Legal Information page for more.
What's the difference between full-spectrum and broad-spectrum CBD?
Full-spectrum CBD contains all cannabinoids, including THC, while broad-spectrum contains no THC. For a deeper dive, see our CBD Guide.
What is the difference between hemp, CBD, and Vijaya?
Here’s a simple breakdown of these commonly confused terms:
- Hemp:
Hemp refers to a variety of the Cannabis sativa plant that contains very low levels of THC (less than 0.3%), the compound responsible for the “high” associated with cannabis. Hemp is primarily grown for industrial uses (like fibers, seeds, and oil) and is also a rich source of CBD. Hemp oil is usually made from the seeds and is high in nutrients but contains little to no CBD. - CBD (Cannabidiol):
CBD is a non-psychoactive compound (cannabinoid) found in both hemp and cannabis (marijuana) plants. It is extracted mainly from the flowers, leaves, and stalks. CBD is popular for its potential health benefits, such as pain relief and reducing inflammation, without causing a high. Products labeled as "CBD oil" are typically made from either hemp or cannabis plants, but in India, the term often refers to isolates or extracts with only CBD. - Vijaya:
Vijaya is the traditional Indian name for the cannabis plant, especially in the context of Ayurveda. In Ayurvedic medicine, “Vijaya leaf” refers to the whole cannabis plant—including leaves, stems, and flowers—not just an isolated compound. Full Spectrum Vijaya Leaf Extract contains a range of cannabinoids (including CBD and THC), terpenes, and flavonoids, and is used for its holistic therapeutic benefits. Unlike CBD oil, which is just one compound, Vijaya extract delivers the “entourage effect” from all plant components. Vijaya leaf and its extracts are regulated differently in India and may contain THC, which can cause psychoactive effects
How do I choose the right product for my needs?
Use our CBD Product Finder tool. Contact us for product support. If you seek medical guidance consult with a doctor through our Consultation page.
Health and Safety
What are the potential health benefits of CBD?
CBD, Vijaya may help with anxiety, chronic pain, and inflammation. Always consult a healthcare provider before starting. Read more on Health Benefits.
Are there any side effects of using CBD?
Common side effects include fatigue, diarrhea, and changes in appetite. Same reason why doctor assistance is necessary.
Can CBD interact with other medications?
Yes, CBD can interact with certain medications. Always consult your doctor before use.
Is CBD safe for pets?
CBD is safe for pets, but it's crucial to use pet-specific products and consult with a vet.
How should I store my CBD products?
Store them in a cool, dry place away from direct sunlight.
Who can take CBD and Vijaya?
- Adults seeking relief from conditions like pain, anxiety, epilepsy, or other health issues may consider CBD or Vijaya, but only under medical supervision.
- In India, both can be prescribed by Ayurvedic or qualified medical practitioners for appropriate patients, including younger patients if medically justified and supervised by a guardian
Who should NOT take CBD or Vijaya?
- Pregnant or breastfeeding women, children (unless specifically prescribed), and individuals with allergies to cannabis or its ingredients should avoid these product.
- People with underlying medical conditions, especially heart issues, or those taking other medications should not use CBD or Vijaya without consulting a doctor, as side effects and drug interactions are possible.
Should I take medical assistance while using CBD or Vijaya?
- Yes, always consult a qualified doctor before starting CBD or Vijaya, especially if you have health conditions or are on other medications.
- Medical supervision ensures correct dosage, reduces risk of side effects, and helps manage any adverse reactions
Usage and Dosage
How do I determine the right dosage of CBD?
Consult certified doctors for starting and follow-ups.
General: Start with a low dose and gradually increase. Dosage depends on your weight, condition, and the product.
How long does it take for CBD to work?
It varies based on the product and individual. Oils may take 15-30 minutes, while edibles can take 1-2 hours. Learn more on our CBD Usage Tips.
Can I overdose on CBD?
While CBD is generally safe, taking too much can cause side effects. Stick to recommended doses and consult our clinical, product support team.
