Frequently Asked Questions

How can I place an order online?

To place an order online at CBD Shop of India, follow these steps:
- Visit the CBD Shop of India website.
- Once on the website's start page, select the desired product.
- On the product page, click the "Buy Now" option.
- Alternatively, you can add the product to your cart and continue shopping on the website.
- Next, log in to your CBD Shop of India account in just two simple steps.
- Lastly, choose preferred payment gateway and select the desired payment mode, such as Credit Card, Debit Card, Net Banking, UPI, and more. Make the payment through the selected method.

Please note that the ordering process remains the same for mobile users.

Which Indian states and union territories do you ship to?

We ship to all Indian states and union territories.

How can I track my order?

To track your order, follow these steps:
- Go to the "My Orders" page on our website.
- Enter your mobile number or email ID in the search field on the page.
- Click on 'Track.'
- You'll be able to view the tracking details for your package.

How long does delivery take?

We process all orders within 24 hours. The delivery time is typically 2-3 days for metro cities and 3-5 business days for villages and other remote areas.

Can I return a product?

We accept returns under specific conditions. While we strive to assist you in choosing the right regimen for your body and health, we understand that circumstances may warrant a return. For additional details, please refer to our shipping and returns page.

Do your products contain chemicals?

No, all product lines from CBD Shop of India are carefully curated to avoid any artificial or chemical influences.

What is the difference between CBD from hemp and medical cannabis?

Hemp and marijuana are both members of the cannabis species. The primary distinction between the two is the THC content, with hemp containing less than 0.3% Delta 9 THC. CBD and other cannabinoids derived from hemp are identical to those found in marijuana.

How should I store your products?

To ensure product freshness, store all CBD Shop products in a cool, dark place away from direct sunlight. Although not mandatory, CBD oils, tinctures, extracts, capsules, balms, and gummies can be kept in the refrigerator.